Privacy Policy
Effective Date: 09/10/2025
Neurovascular Centers is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Personal Identification Information: Name, address, phone number, email address.
- Health Information: Medical history, treatment information, appointment history, and other data you provide through our website, patient portal, forms, or communications.
- Technical Data: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use your information to:
- Provide medical services and support
- Schedule and manage appointments
- Communicate with you regarding your care
- Respond to inquiries and provide customer support
- Comply with legal and regulatory requirements
- Improve our website and services
Text Messaging Opt-In Data
We do not share, sell, rent, or trade text messaging opt-in data or consent with any third parties for their marketing purposes. This includes information collected during the SMS opt-in process such as phone numbers, consent timestamps, or messaging preferences.
3. HIPAA Notice of Privacy Practices
As a covered entity under HIPAA, we are required to:
- Maintain the privacy of your protected health information (PHI)
- Provide you with notice of our legal duties and privacy practices
- Abide by the terms of this Privacy Policy
We do not share your PHI without your consent, except in the following situations:
- For treatment, payment, and healthcare operations
- As required by law or court order
- For public health and safety purposes
- With business associates under HIPAA-compliant agreements
4. Your Rights Under HIPAA
You have the right to:
- Access and receive a copy of your health records
- Request corrections to your health information
- Receive an accounting of disclosures of your PHI
- Request restrictions on certain uses or disclosures
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us at the information provided below.
5. Data Security
We implement appropriate administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance user experience and analyze website usage. You may modify your browser settings to disable cookies; however, this may affect the functionality of our website.
7. Third-Party Services
We may use third-party service providers to help operate our website and services. These providers are required to protect your information and comply with HIPAA where applicable.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your HIPAA rights, please contact us:
Neurovascular Centers675 S Arroyo Pkwy
Pasadena, CA 91105
Email: info@neurovascularcenters.com
Phone: (833)-787-6539